faqs

How to order

You can contact us on social media platforms or register a reservation in the “About Us” page.

How to payment

You can make any form of payment. Credit card, Debit, Mastercard, Paypal, Bank account number, etc.

How to refund

If we have already agreed and paid for the shoes. will not be refundable. But you can repair and fix the problem to get the best shoes.

Our Shipment

Worldwide shipment

– DHL

– Fedex

– Thailand Post (EMS)

**Delivery cost according to distance

Domestic Shipment

– J&T Express (FREE!)

– Thailand Post (EMS)

*It depends on THREE Shoes and the customer agreeing.

What kind of sewing does THREE Shoes use?

THREE Shoes use Handmade Welted sewing, meaning every step of the shoe is sewn by hand. Whether Welted with Upper or Welted with Insole. Outsoles of Made To Order shoes use Blake stitching, which is stitched through the sole.

Does THREE Shoes produce shoes for other genders or LGBTQA+ ?

Yes, We accept shoe sizes for all genders and no matter who you are. We starting shoe size 35 and up. Size 46 and above will take more than 3 weeks to produce and ship because a new shoe last must be added.

How do you measure your shoe size yourself ?

1. Prepare paper, pencil and ruler. Stand with both legs straight.

2. Use a pencil to draw around the foot. By keeping it as close to the feet as possible. *Set the pencil head straight. Do not bend inward.

3. After that, use a ruler to draw the widest line of your foot. Including the longest line of the toe.

Buying leather shoes for the first time How to choose a size? (Should I reserve a size or not?)

Depends on shoe style and the shape of feet

1. Dress shoes are recommended to try it with thin socks. and experiment during the expansion of the feet

2. Loafers are recommended for sizes that are slightly tighter than normal. For walking without slipping your heels In cases where there is a problem with the shape of the foot, such as an abnormal foot bone, Arches Bones that affect their shape. or the foot is wider than normal. You can get advice from the shop.